RoyalVegas Cookie Policy

At Royal Vegas, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at RoyalVegas, and what choices you have regarding their use. By continuing to use our platform at royalvegas.ca, you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. At Royal Vegas, we use cookies to help our site function correctly, to remember your preferences, and to understand how players interact with our royal vegas online casino. These files are stored locally on your device and are read by our servers when you return to our site.

Cookies are not harmful to your device and do not contain personally identifiable information on their own. However, when combined with other data we hold, they can help us recognise you and provide a more personalised experience at RoyalVegas casino online.

Why We Use Cookies

We use cookies across the Royal Vegas casino platform for several important purposes. Our use of cookies helps us to deliver the best possible experience to every player, whether you are accessing our royal vegas mobile casino on iOS or Android, or playing from a desktop browser.

• To ensure our website and casino games load and function correctly
• To remember your login session so you do not need to sign in repeatedly
• To store your preferences, such as language (English or Français) and currency (CAD)
• To keep your session secure and protect your account from unauthorised access
• To analyse how players navigate through RoyalVegas and improve our services
• To deliver relevant bonus offers, including royal vegas casino bonus promotions tailored to your activity
• To comply with our obligations under the AGCO licence (OPIG1237900) and iGaming Ontario requirements

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the Royal Vegas website to function. Without them, core services such as account login, game loading, and secure payment processing would not work. We do not require your consent to use strictly necessary cookies, as they are fundamental to the operation of our licensed casino platform. This includes session cookies that maintain your logged-in state while you play royal vegas casino games or process a royal vegas online casino withdrawal.

Performance and Analytics Cookies

At RoyalVegas, we use performance cookies to collect anonymous information about how visitors use our site. This includes which pages are visited most frequently, how long players spend on particular sections, and whether any error messages are received. We use this data to continuously improve the royal vegas canada platform and the overall gaming experience. These cookies do not collect information that personally identifies you.

Functionality Cookies

Our Royal Vegas functionality cookies allow us to remember choices you have made, such as your preferred language (EN/FR), display settings, and whether you have previously acknowledged certain notifications. These cookies make your experience more personalised and convenient whenever you return to RoyalVegas casino online.

Targeting and Marketing Cookies

We and our trusted third-party partners may set targeting cookies to deliver content and promotions that are relevant to your interests. At Royal Vegas, this may include information about royal vegas bonus offers, the daily Bonus Wheel, and tailored match promotions. These cookies track your browsing activity across our site and, in some cases, across other websites, to help us show you more relevant advertising. We only work with partners who meet our data protection standards.

Third-Party Cookies

Some cookies on the RoyalVegas platform are placed by third parties whose services we integrate. These may include:

• Game providers — Pragmatic Play and Apricot (Microgaming/Games Global) may set cookies when you load games such as Amazing Link Zeus, Lara Croft Temple & Tombs, or Maple Moolah jackpot titles
• Live casino — Evolution Gaming, our live dealer provider, may use cookies to deliver seamless live casino streaming
• Analytics platforms — We use analytics tools to understand traffic patterns on our royal vegas online casino canada site
• Responsible gambling tools — BetGuard and iGO self-exclusion integrations may use session data to enforce player protection obligations under our AGCO licence
• Payment processors — Interac, Visa, Mastercard, Apple Pay, and eCheck services may set cookies during deposit and withdrawal transactions

Cookies and Responsible Gambling

At Royal Vegas, player safety is a core priority. Some of the cookies we use support our responsible gambling infrastructure, including BetGuard self-exclusion enforcement and ConnexOntario referral tools (1-866-531-2600). RoyalVegas is licensed by the Alcohol and Gaming Commission of Ontario (AGCO, licence OPIG1237900) and operates under iGaming Ontario. Our technical systems, supported in part by cookies, help us verify that players are 19+ and physically located in Ontario, as required by our regulatory obligations.

Managing and Controlling Your Cookie Preferences

We want you to be in control of your data. At Royal Vegas, you have several options for managing cookies:

Browser Settings

Most browsers allow you to refuse or delete cookies through their settings menu. You can configure your browser to block all cookies, accept only certain types, or alert you when a cookie is being set. Please note that blocking strictly necessary cookies may prevent you from using certain features of RoyalVegas casino, including logging into your account or accessing royal vegas casino slots and live games.

Cookie Consent Tool

When you first visit our Royal Vegas platform, we present a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You may update your preferences at any time by accessing the cookie settings link in our site footer.

Opt-Out of Analytics

If you wish to opt out of analytics tracking on RoyalVegas, you may do so through our consent tool or by installing a browser opt-out plugin provided by your analytics service. This will prevent your visit data from being included in our site performance reports.

Data Retention

Different cookies have different lifespans. Session cookies used on the Royal Vegas platform are temporary and expire when you close your browser. Persistent cookies remain on your device for a set period — typically between 30 days and 24 months — depending on their purpose. We review our cookie retention periods regularly to ensure they remain proportionate and necessary for the purposes described in this policy.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. At RoyalVegas, we will notify you of any material changes by updating the policy on this page. We encourage you to review this policy periodically so you remain informed about how we use cookies.

Contact Us

If you have any questions about this Cookie Policy or the way Royal Vegas handles your data, you are welcome to contact our multilingual customer support team via live chat or email. For formal complaints related to the RoyalVegas platform, you may write to us at complaints@playersupportcenter.com. Our casino is operated by CADTREE LIMITED, La Corvee House, La Corvee, Alderney GY9 3TQ. We are here to help and committed to handling your enquiry promptly and transparently.